Wazamba Casino is a unique platform that has many features to be explored. Gamers’ needs are put ahead of everything at this platform and this has helped them become one of the best young casino sites in the industry. Have a Great Time at Wazamba - Your Exotic Online Casino Heaven You will hardly find a person that does not experience moments when escape from the monotonous and dull daily routine seems extremely desirable. Online casino gamblingproves to be a nice way to add some more color to the greyish shades of everyday life. Wazamba is one of the newest online casinos to come to the market in 2019, but nonetheless, they offer a wide range of quality games and provide the players with unique gaming experience. Wazamba is one of the newest online casinos to come to the market in 2019, but nonetheless, they offer a wide range of quality games and provide the players with unique gaming experience.
Are you looking for a modern online casino that offers an extra dose of thrill and adventure in your online casino gaming experience on top of the usual gameplay? If your answer is yes, then get ready for Wazamba!
Wazamba online casino offers flair and an exciting ambiance via a range of offbeat characters that are all geared up to take you on a mythical expedition into the bountiful Wazamba jungle. Join the Wazamba movement, and you’ll find loads of games, latest casino bonuses and promotions waiting for you in the lobby.
Before you log on to the platform, however, spare a couple of minutes of your time to read through our complete Wazamba casino review to learn more about all the features offered by the operator. Here we go!
Wazamba Online Casino Overview
Even though Wazamba casino online entered the online gambling scene in 2019, this new kid on the block is surely giving more experienced operators a run for their money. The house offers players the opportunity to try their luck on a collection of gambling games, which include slots, table games, live dealer games, and so much more. But then, even before gaming begins, members of the online casino real money site get the chance to pick from totem-like characters who will act as spirit animals. And from the minute you delve into the gaming, you’ll continuously unlock achievements and garner points that you can eventually trade for numerous perks.
Owned and operated by Araxio Development N.V, Wazamba is powered by some of the best software providers in the gaming industry, which we’ll examine closely in the next section. Additionally, the site is accessible in multiple languages such as English, Russian, Polish and German, meaning that players from various regions can feel at home whenever they access Wazamba right from the browser.
Wazamba Casino Games Collection
Being a member of Wazamba online casino comes with all kinds of benefits, and one of them is that you have a remarkable selection of 4000+ games to choose from. This massive collection comprises online slots, table games, live dealer games, and much more.
The list of game providers that power Wazamba casino online is impressive as it only consists of the most reputable names in the industry. The games hosted in the lobby are courtesy of partnerships with the likes of NetEnt, Kalamba Games, Playson, Pragmatic Play, ELK Studios, Quickfire, Red Tiger, RELAX Gaming, Play’n Go, Spinomenal, Quickspin, Merkur Gaming, Endorphina, Playtech, Iron Dog Studio, plus numerous other game studios.
Here’s a breakdown of the various games you can play at Wazamba:
Slots
By playing at Wazamba, you’ll have more than 1500 slots at your disposal. As expected, the volume of slot machines outdoes every other segment in numbers and perhaps even in the levels of excitement. You’ll find numerous slot games at the click of a button from four different categories: Top, Popular, Jackpot and New games. Some of the most popular online slot machines you can play online at Wazamba include Gonzo’s Quest, Vikings Go Berzerk, Immortal Romance, Dead or Alive, Starburst, Jack and the Beanstalk, and Twin Spin.
Table Games
Besides slot machines, Wazamba also offers an impressive variety of poker, roulette, cards, blackjack and video poker variants on its platform. The video poker collection, in particular, is rich with roughly 40 different video poker games. You’ll come across the major video poker variants such as Jacks or Better, Joker Poker, Bonus Poker, All Aces, All American, and many other variations.
Live Dealer Games
Wazamba casino also offers you the opportunity to enjoy the ecstasy of a land-based casino atmosphere from any location and whenever you feel like. The casino has an assortment of about 50 live dealer games that you can relish in a single click. If online casino real money live dealer games are your cup of tea, some of the games you can play include Live Casino Hold’em, Live Dream Catcher, Live Baccarat, Live Blackjack, and Three Card Poker and Ezugi Live Casino.
Wazamba Casino Bonuses
It’s not a secret that the best online casino platforms offer reward packed promotions for both new and ongoing members. Given that Wazamba is among the best in the business, you won’t be disappointed by the special offers that the house offers its members. Here’s a highlight of the latest casino bonuses that you can bag in the lobby:
Welcome Bonus
All new members of the Wazamba casino are warmly welcomed and awarded with a welcome bonus, though it differs depending on what country you are from. Let’s describe here the bonus offers for Canada, New Zealand and European countries.
Canada: 100% up to C$750 + 200 FS
Players from Canada can count on such an offer – 100% match bonus up to 750 CAD + 200 Free Spins.
- Deposits made via Skrill and Neteller do not qualify for this bonus.
- A minimum deposit to qualify for a bonus is 30 CAD.
- Free spins are credited in the number of 20 per day for 10 days.
- The maximum bet allowed is 8 CAD.
- The wagering requirement for the bonus funds is x35 and the winnings from free spins is x40. Note that not all games contribute the same amount towards wagering.
- There’s also a batch of casino games not included in the offer – check them out on the official casino site.
New Zealand: up to NZ$2,180 and 200 FS
Players from New Zealand are entitled to the welcome package of up to 2,180 NZD and up to 200 Free Spins. The bonus offer is distributed over the first three deposits. The minimum deposit required to activate this offer is 20 NZD.
- 1st – 100% match bonus up to 800 NSD + up to 100 FS
- 2nd – 110% match bonus up to 880 NZD + up to 100 FS
- 3d – 100% match bonus up to 500 NZD + up to 100 FS
The number of Free Spins tied to your deposit can be 25, 50 or 100, depending on the amount of your deposit. Also, be aware that the funds deposited via Skrill and Neteller do not qualify for the bonus. Like all casino bonuses, the welcome pack also comes with additional requirements like wagering, included games and bet limits. We recommend checking the full bonus terms before using your bonus.
Europe: 100% up to €500 + 200 FS
Wazamba offers new players from accepted European countries a 100% match bonus of up to €500. On top of that, players also receive 200 free spins. So, if let’s say you load an initial deposit of €300, the casino will instantly award you an extra €300, so you have a total of €600 in your casino account to play with, and you don’t need any casino bonus codes to get the deal, just contact the support team to activate it.
Bear in mind that the minimum deposit amount for you to enjoy the new player offer is €20. Additionally, you’ll have to fulfill the wagering requirements before you withdraw your earnings from the bonus. The Wazamba wagering or playthrough requirements are 35x the initial deposit amount plus the deposit bonus received. Then for any winnings made from free spins, the playthrough requirements are higher at 40x.
You can visit the Wazamba casino promotions to have a look at all the bonus terms and conditions before you cash in on any of the promotions.
Other Promotions
Wazamba doesn’t stop at the welcome bonus. The casino has several regular special offers for all the registered members. At the time of writing this review, the following are the promotions that you can bag without the requirement of any coupon code:
- 15% Weekly Cashback bonus of up to C$4,500/€3000 maximum
- Weekly Reload bonus of 50 free spins
- Weekend Reload bonus of up to C$1,050/€700 maximum
- Live Casinos Cashback bonus worth C$225/€150
- Cash Drops and Wins worth up to €4600
VIP Loyalty Program
On top of the welcome bonus and reload promotions, Wazamba runs a VIP loyalty program where you make a deposit, play and accrue loyalty points as you play. As soon as you’ve collected enough points, you can use them to buy bonus credits, free games, online casino real money prizes, unlock more achievements, and enjoy numerous other privileges offered by the casino.
Wazamba Casino Tournaments
The house also offers an incredible selection of online game tournaments to offer players more opportunities for earning rewards. There’s an amazing selection of tournaments hosted regularly, and all you have to do is take part in chosen games, and if you garner the highest points, you could be awarded cash, extra bonus spins, and Wazamba no deposit bonuses.
Wazamba Banking Options
Funding your Wazamba casino online account shouldn’t be difficult as the online casino offers bettors an exceptional variety of deposit and withdrawal methods. This comprises traditional credit and debit card choices, such as Visa and MasterCard, as well as popular eWallets, such as Skrill, Neteller and EcoPayz.
Still, on payments, Wazamba supports several currencies in which you can make transactions without having to undergo currency conversion fees. The supported currencies include the Euro, the Canadian dollar, the Norwegian Krone, the Hungarian forint, the Japanese yen, the Turkish lira, and Russian Ruble. Also, if you prefer playing with cryptocurrency, you can use Bitcoin, Ripple, Litecoin, as well as Ethereum.
You may also be interested to know that the Wazamba online casino charges no fees when depositing or withdrawing money from your account. However, third parties might charge extra fees.
Restricted Countries
Wazamba is a regulated online gambling site, and, as you would expect, players from certain regions cannot access their platform and play for real money. Wazamba casino doesn’t accept players from countries which include the United Kingdom, the United States, Iran, Iraq, Bulgaria, Israel, Afghanistan, the Netherlands, Ukraine, the Republic of Moldova, Spain, Cyprus, Malta, Australia, Lithuania.
Security and License
Licensed by the Curacao e-gaming authority, Wazamba makes an extra effort for the general safety and security of its users. The operator uses the leading-edge firewall systems to ensure their website is safe from viruses and malware. On top of that, to ensure that players’ personal and financial details are always secure, Wazamba employs 128-bit SSL encryption technology.
To top it all off, the casino site holds a valid gaming license issued by the Curacao online gaming authority. For this reason, you can be sure all their games are certified for fairness as they use a certified Random Number Generator (RNG) to guarantee impartial outcomes.
The Bottom Line
As you can see, Wazamba is the best online casino for anyone looking to have fun and still make some money while at it. With more than four thousand gambling games supplied by top casino software developers, you’ll hardly ever get bored when you spend time in the lobby. Don’t forget to grab the €500 + 200 free spins welcome offer when you become a member.
FAQ
📌 Does Wazamba have any bonus codes?
At the moment, Wazamba doesn’t offer any casino bonus codes or coupon codes.
📌 Can I use cryptocurrency at Wazamba?
Yes, Wazamba is a cryptocurrency casino as it accepts Bitcoin, Litecoin, Ethereum, and Ripple for both deposits and withdrawals.
📌 How can I reach customer support service?
You can reach customer support at Wazamba via email, phone or live chat 24/7.
📌 Is Wazamba casino legit?
Yes, the online casino is legit as it’s licensed and regulated by the Curacao eGaming authority.
Overview
Wazamba Casino carries on Tranello’s tradition of creating casino quests. This is a well-designed, colorful and interesting establishment, where you choose a character and play for it, improving its skills by completing daily quests and tasks. The process is as captivating as a computer game, so we understand why the club has a lot of fans.
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Details
| Casino | Wazamba Casino |
|---|---|
| Website URL | https://wazamba.com |
| Founded | 2019 |
| Headquarters | Araxio Development N.V. в составе Tranello Group of Companies, Grigory Afxentiou, 133, Agios Dometius, 2369, Nikosia, Cyprus |
| Support Number | 8 800 775 3489 (Russia), +356 2776 0669 (Europe) |
| Support Types | E-mail, online chat, FAQ, phone |
| Languages | English, Russian, Polish, Hungarian, German, Brazilian, Norwegian, Finnish |
| Casino Platform | Tranello Group of Companies |
| Minimum 1st Deposit | 10€ (20€ for the start package) |
| Bonus for 1st deposit | 100% (up to 500€) + 200 (20* 10 days) free spins |
| Bonus for 2nd deposit | - |
| Bonus for 3rd deposit | - |
| Main BONUS | 100% (up to 500€) |
| RTP | - |
| Free demo-games | Open Demo |
| Regulated | |
| Regulation | Curacao Government, Master License Antillephone N.V. (no. 8048/JAZ) |
| Software | Amatic, Quickspin, Habanero, Yggdrasil, ISOFT Bet, Elk, Booongo, Evolution Gaming, GameArt, Nolimit City, Red Rake, Push Gaming, Endorphina, BGaming, Igrosoft, Casino Technology, Red Tiger, Pariplay, Play’n’GO, Ezugi, Spinomenal, Tom Horn, Wazdan, Relax Gaming, Pragmatic Play, NetEnt, Quickfire |
| Games count | 1800+ |
| Games except slots | Baccarat, blackjack, craps, roulette, scratch, keno, poker, live |
| Deposit Methods | VISA/MasterCard, Skrill, PaySafeCard, Entropay, Entercash, Neteller, Rapid, EcoPayz, SEPA, Payeer, Bitcoin |
| Withdrawal Methods | VISA/MasterCard, Skrill, Neteller, QIWI, EcoPayz, Payeer |
| Time of withdrawal | От 1 до 10 дней в зависимости от способа |
| Limits for withdrawal | 10€ |
| Account Currency | EUR, PLN, RUB, NOK, HUF, TRY, CAD, CNY, JPY |
| US Traders Allowed | |
| Prohibited countries | USA, UK, Afghanistan, Iran, Iraq, Israel, Netherlands, Ukraine, Crimea, Bulgaria, Republic of Moldova, Spain, Curacao, Malta, Cyprus + software manufacturers restrictions |
| Mobile version | |
| Security | SSL, eCOGRA, GamCare, Gambling Therapy, GamblersAnonymous, Net Nanny, CyberPatrol |
| Overall Score | 8/10 |
Wazamba Casino Full Review
Contents
- 1. Casino platform
- 2. Bonus policy
- 3. Replenishment and withdrawal of funds
- 4. License and regulator of the casino
Wazamba Casino carries on Tranello’s tradition of creating casino quests. This is a well-designed, colorful and interesting establishment, where you choose a character and play for it, improving its skills by completing daily quests and tasks. The process is as captivating as a computer game, so we understand why the club has a lot of fans.
But what if all of this is fraud? What if Wazamba is a scam, skillfully hidden behind a mask? Or there is no catch, and everything is legal? Let’s take an objective approach and, without getting distracted by flashy stuff, carefully consider everything.
Casino platform
Wazamba is owned by Tranello Group of Companies, known for such interesting projects as BoaBoa, AlfCasino and Cadoola. The casino is managed by its subsidiary company – Araxio Development N.V., which is registered in Cyprus and is licensed by the Malta Gaming Authority (MGA).
Like other casinos of the Group, the platform is well designed. For the moment, it is available only in the online format (desktop and mobile versions of the website). However, there are grounds for believing that its offline version will soon appear (after all, some casinos of Tranello Group of Companies already have it).
This is a cross-browser and multilingual service that supports 8 language options, with the only exception being Eastern languages (it is obvious that the casino focuses on the European user). Wazamba easily adapts to different screen resolutions without distorting the content.
The user data are protected by an anti-virus, and all transactions are carried out using 128-bit SSL encryption protocol. There is a program aimed at fighting against gaming addiction (ludomania) from GamCare, Gambling Therapy and Gamblers Anonymous, as well as a blocking of minor users, developed by Net Nanny and CyberPatrol.
At the same time, the restrictions imposed by the casino are minimal by the standards of iGambling: the list of unauthorized regions comprises only 15 territories (except for the limitations of game developers).
Online version of the casino
The official website of Wazamba is in line with the idea of the casino and is stylized as a quest game: bright colors, a character displayed on the screen, menu buttons in the form of inventory slots, and other small details. The graphics look very impressive and awaken interest from the first minute.
The product collection comprises over 1,800 titles, which is pretty good for establishments that support cryptocurrency (in particular, Bitcoins). In addition to traditional machines, there are card games, Roulette (including Immersive Roulette), Keno, Bingo, Scratch, Craps, etc. There are entertainments with live dealers from Evolution Gaming and Ezugi. You can play at Wazamba Casino both for money and for free: most slots are available in demo (test) mode.
Traditionally, games can be sorted by categories. There is also a filter by provider (software developer), although it does not function inside the categories, but along with them. That is, if, for example, you have chosen Jackpot, you cannot filter the selection by developer – if you click on the Provider, you will return to the home page, to the main filter.
For convenience of search, there is also a traditional search box. You can add games to favorites. In principle, these options are sufficient for such a collection.
The footer does not have familiar, albeit voluminous text description: only a double of the menu, links to partners, as well as licensing and legal information.
There are no problems with loading pages. We have not found any broken links. Everything works stably.
In general, the online version looks interesting, functional and well-designed.
Mobile version
Wazamba Casino has no offline mobile version, instead it offers a mobile website adaptation. This is the same website, but with the difference that it is focused on devices with lower resolution: tablets, smartphones, iPads, and iPhones. It should be noted that the entire collection of games is optimized for this format (not every operator can boast of such meticulous work).
Apart from small discrepancies in the layout (when the screen width is smaller, the elements have to be located not side by side, but under each other, plus the menu is placed below), there are no significant differences between the widescreen version and Wazamba Mobile.
Downloadable version
Wazamba Perfume
Furthermore, Wazamba does not have a PC-agent. However, the provider will most likely not invest in this format. Despite the advantages of an offline agent:
- Better security of data that the user enters in a shared, albeit secure, network,
- the chance to “improve” the graphics without affecting the loading speed (the program is installed on the PC and not on the mobile device, and does not load again each time, like in the browser, so the weight does not affect the game process),
- as well as independence from the operator blockings (you need to download a boot file once, after which it will be available even if the content is removed from the Internet),
– it is gradually becoming a thing of the past due to its dependence on a particular device. Modern users prefer mobility, the ability to play on the go, from various points.
Live casino
The Wazamba Live Zone includes up to 80 events, 10 main sections and several tournament ones (the exact amount depends on the casino program). The majority of products are traditionally provided by Evolution Gaming studio, which is the leader in this field.
The choice is not bad: you can try your hand at Poker (Caribbean, Hold’em, 3Card), Roulette, Baccarat, Football and the Wheel of Fortune (Dream Catcher). In fact, the operator does not offer anything new: all these games are a standard set of “live” entertainments of almost any Internet club.
Accordingly, the betting limits are known to everyone: minimum bets in Blackjack and Baccarat start from €1, in Poker – from €0.30. Roulette requires significant investments: the bets here reach €100. There are special tables for members of the loyalty program – they are included in the Saloon section.
The game lobby is quite convenient: there are display, sound and design settings, a log of actions, a button to record and pause a live stream, as well as the ability to add an event to the active list to switch between several events.
If you have any questions, you can use a live chat and a FAQ section. Almost everything is in English.
Presented game developers
Tranello cooperates with 30 game developers, 27 of which have provided software for Wazamba Casino. Most likely, the collection will be expanded, but even now everything is up to the mark.
The Group of Companies cooperates with the world-famous Microgaming, Play’n’GO, Igrosoft, NetEnt and Evolution Gaming, as well as with less-known, but still serious studios (such as Tom Horn, Wazdan, Relax Gaming, etc.).
Personal account
Registration with Wazamba Casino takes only a minute. First, you choose a character whose skills you will improve during the whole period of using the service.
After that, you need to complete 3 easy steps:
- Firstly, you create a login and password, specify an e-mail, a telephone number and accept policies (Terms and Conditions, 18+). In addition, you can enter the Wazamba promotional code if you have one.
- Secondly, you enter your address, full name and date of birth.
- Thirdly, you choose the currency and language of communication.
And that’s it! You are in your personal account. It is divided into 4 sections, each containing a lot of information:
- Hero room – the room of your character (that is, yours), where you can see the current balance, status in the loyalty program and achievements (we will discuss this in the “Bonus Policy” section of our review), as well as current tasks, savings and individual offers.
- Bonuses – in fact, it is a fragment of the room that contains the same promo sets and a bonus account summary.
- History – game statistics for the entire period during which you use the service or a specified period.
- Settings – personal details specified in the form, with the ability to edit all the parameters, except for currency (it is attached to your account upon completion of registration and cannot be changed).
You need to click on the Home button to go to the lobby, and if you want to return to your profile, click on the Hero Room button or avatar (image of the hero).
In general, the personal account is very convenient and well-decorated.
Bonus policy
The casino bonus program is almost the copy of the promotion sets offered by other Tranello casinos (BoaBoa, AlfCasino, etc.). Wazamba offers the same bright loyalty policy, but practically does not have any deposit promotions and does not provide non-deposit bonuses (actually, almost all providers have abandoned this promotion), as well as seasonal offers and lotteries. However, a cashback is available in 4 versions
But first things first.
Deposit bonuses
The start package from Wazamba comprises a bonus for the first deposit of €20 (this is an important point, since the minimum deposit amount at the casino is only €10). If the condition is fulfilled, the player receives a 100% cashback (but not more than €500), as well as a set of 200 free spins (20 free spins for 10 days). The bonus wagering conditions are not scary compared to other clubs: a wager of x30 for bets of not more than €5.
Regular bonuses
Here you have much better choices. As mentioned above, you can connect 4 cashback options (promotions are not cumulative and are connected one at a time):
- Reload from 50 free spins. It is credited on Monday provided that you made a deposit during the last week.
- 50% reload (up to €700) + 50 free spins on weekends. It is valid when you make a deposit from Friday to Sunday inclusive.
- Weekly cashback – for players who placed a bet from Monday to Friday: The percentage is determined by the status in the loyalty program (we will tell about it below): 5% (up to €1,000) – Silver status, 10% (up to €2,000) – Gold status, 15% (up to €3,000) – Elite status.
- 10% Live Casino Cashback (up to €150) is also valid when you make a deposit on weekdays.
In all cases, there are the same betting and wagering requirements as in the welcome (start) package. The only exception is live-cashback, which you need to “spin” only three times. In any event, the maximum payout on free spins does not exceed €80.
Tournaments
Wazamba Casino regularly holds progressive and fixed jackpot tournaments. You can win coins (these are bonus points in the loyalty program) and real money.
Club of players/Loyalty program
The casino loyalty program includes 2 directions: developing your character and increasing your player level.
In the first case, you get rewards (for example, for the first deposit or for wagering 50 spins in the slot), which give coins: you can use them to acquire all sorts of improvements for further upgrading. Furthermore, 1 coin is credited for €100 bet on slot/video slot.
In the second case, you increase your status by accumulating the same coins. There are a total of 5 statuses: Welcome, Classic, Silver, Gold, Elite. They are not static: if you lose points, you go down. It makes sense to earn statuses, firstly, in order to receive privileges (increased withdrawal limits, monthly cashback, personal manager), and secondly, in order to change coins for euros at a more favorable rate:
- Welcome – 100:1.
- Classic – 95:1.
- Silver – 90:1.
- Gold – 80:1.
- Elite – 70:1.
Before you can exchange your coins, all of them must be wagered 30 times. And you should do this within 3 months, since after this period the unused coins become void.
Replenishment and withdrawal of funds
You can replenish your casino account using several services:
- Banking (VISA/MasterCard, Maestro, PaySafeCard).
- Money systems (Entercash, Neteller, Rapid, EcoPayz, etc.)
- Cryptocurrency (Bitcoin).
The minimum deposit is 10 euros, however, if you want to get a start package, you will need to double the balance. The operator does not charge any fees, but there is no guarantee that no fees will be imposed by the third-party services (according to the Terms and Conditions, the client assumes such costs).
As for withdrawal, you can use only a few methods: VISA/MasterCard, Skrill, Neteller, QIWI, EcoPayz and Payeer. This is inconvenient, considering that according to Wazamba policy the methods used for replenishment and withdrawal must be the same. Of course, the administration will help to choose an alternative option, however, it will make the decision by itself, and there is no guarantee that it will suit the gambler.
We have not found any other tricky points related to withdrawal of winnings. There is, of course, the traditional verification (it takes 1-2 days upon a condition that you have provided all the documents in a timely manner), but everyone has already become accustomed to it.
As we have already mentioned above, the maximum payout is determined by the player’s status in the loyalty program:
- 6,000 €/month for players with the loyalty levels 1, 2;
- 10,000 €/month for players with the loyalty level 3;
- 12,000 €/month for players with the loyalty level 4;
- 20,000 €/month for players with the loyalty level 5.
Fees can also be charged here, particularly, the tax fees.
The casino supports 9 conventional units: the Russian ruble, the Canadian dollar, the Euro, the Norwegian krone, the Japanese yen, the Chinese yuan, the Turkish lira, the Polish zloty and the Hungarian forint.
Complaints about withdrawal
The casino is still too young to have a large number of comments (Wazamba is just a couple of months old). Those few comments that we have found on the forums and Internet sites do not contain critics. However, we cannot check whether they are true or not.
All that is left to do is to wait and track the information on the Web to update our review.
License and regulator of the casino
The operator has received a gambling license in Curacao. However, unlike unscrupulous companies, it provides a link to a specific license, which is currently valid.
And although there are still some controversial points, we believe that Tranello has proven to be a serious service provider that can be trusted.
Complaints against the casino
As we have already mentioned above, there are almost no comments about Wazamba Casino due to the young age of the service. We will keep an eye on the changes and will try to immediately upload the latest data. You can also express your own opinion if you have already had dealings with the casino. For this, send a letter to our email address.
Where to complain against the casino
If you are not satisfied with the Wazamba service, you have the right to file a complaint. In this case, you first need to contact the client support service. The operator (in the Terms and Conditions) recommends that you do this by e-mail: support@wazamba.com.
The complaint is first transferred to the manager, and then, if the issue has not been resolved, to the head of the department. If their decision does not satisfy you, you can send your complaint to Antillephone N.V. or such an independent expert organization as eCOGRA, ODR, ESSE, etc.
Here two things are important:
- Check whether your requirements comply with the guidelines for using the service (for this you need to read the Terms and Conditions and the Privacy Policy).
- Do not place new bets (if, of course, the administration does not freeze your account for the period during which your complaint will be handled), so as not to lose all funds: in this case you will not be as interesting as when you have a positive balance.
Casino support service
You can communicate with Wazamba Support representatives in several ways:
- By toll-free phone number (for Russia – 8 800 775 3489, for Europe – +356 2776 0669). Calls are accepted from 10 a.m. to 8 p.m. GMT on weekdays and from 10 a.m. to 23 p.m. GMT on weekends.
- E-mail at support@wazamba.com.
- In the live chat (available around-the-clock).
- Through intermediary of the administrator of the casino group on Facebook and Instagram.
If you do not want to communicate with the managers personally, the answers to simple questions can be found in the FAQ, and almost all controversial points are described in the Terms and Conditions.
Terms and Conditions
Terms and Conditions (abbreviated as T & C) are a policy that defines the legal relationship between the owners of the gambling club and its clients. If you do not want to get into an unpleasant situation (for example, loss of winning or even account closing) due to ignorance of the rules, you should read them
In order to help you, we have analyzed the clauses that we believe are the most important (the only thing we have not described is the requirement that only the persons of majority age can use Wazamba).
So, first things first.
Safety of personal data
Players are solely responsible for the safety of their logins and passwords. In the event of their unintentional or deliberate transfer to another person, all the consequences will be compensated by players. Moreover, the actions within the account after authentication are considered to be committed by its owner.
This clause contains another important point: if the administration of Wazamba Casino suspects that the profile is used by another person, it will block the account and suspend the player’s access to the website services.
Payment of taxes and fees
The client is obliged to pay all taxes and other fees imposed by the state or officials. If for some reason the company has to incur costs, they will be deducted from the gambler’s account or, in case of a zero balance, requested as compensation for the debt.
Interpretation of results
Wazamba Perfume
The administration notes that the results of the casino games are generated randomly, and there may be discrepancies in the results displayed on the screen and the server. In this case, the latter are taken as a basis and are considered true. You will not be able to contest the result.
Withdrawal to the card
The funds must be withdrawn to the same card/payment system used to replenish the balance.
Withdrawal fee
If you want to withdraw funds without fee, you must wager the deposit at least three times (that is, you need to withdraw your winnings instead of deposited funds). Otherwise, the withdrawal fee will be 10%, but not less than 50 cents (15%, if you use a bank card/transfer). This is a kind of account maintenance fee.
Cancellation of the deposit
You cannot cancel your deposit. But if you try to do it, you will be obliged to compensate the company for all the expenses incurred as a result of your request.
Failures and errors
The operator is not responsible for possible failures, errors in the software, the server, as well as any irregularities of the game process. The refunds can be provided at the sole discretion of the casino management.
Inactive account
If you have not used your account with a positive balance for 90 consecutive days, it is considered inactive. In this case, the account is subject to a monthly 5% fee (of course, they will first try to contact the account owner), which is debited until the balance is reduced to zero or activated (log in). If there are funds in the account 6 months after the player’s last activity, the funds are transferred to the administration without prior notice.
Wazamba: scam, fraud or fair casino?
Wazamba really charms you with its atmospheric, spectacular and interesting idea. Tranello is very good at this, no matter which way you look at it. And this beautiful cover hides a competent service with convenient functionality and pleasant content, a large selection of games and promotions, as well as loyal policies and good attitude towards the client, which is seen in details.
Of course, we still need to find out what users think. However, we believe that Wazamba is not a scam, but another eye-catching product of a talented developer.
Conclusion
This casino is definitely worth your attention. Is it possible to win at Wazamba and how much? As always, we suggest that you check it by yourself.
And we will give the project 8 points out of 10 for rewarding experience, good service, loyalty and accessibility.
Wazamba Casino
Play now!This is a SCAM SITE. I manage to won quite a lot and they closed my account and kept all my money. Be aware if you deposit here you can lose or you can lose but you cannot win.
I don`t recommend them. In my opinion they have some unfair business practices. The verification process is one of the longest. Better to try some other casinos.